CALege is built and run by one person, so support is me reading every message myself. There’s no ticket queue and no bot — but there’s also only one of me, so a reply usually takes a day or two.
Best for bugs and feedback — the page you came from is attached automatically, which is usually the first thing I’d ask for. If you’re signed in your email comes along too; if not, add one in the message or I’ll have no way to reply.
For anything about billing, your subscription, or your account — or if you’d just rather have the thread in your own inbox:
Cancelling or changing a subscription doesn’t need an email — you can do it yourself from billing settings. Nothing you’ve saved is ever deleted if you downgrade.
— Jamie